/* Familiar, single-window demo messaging; no third-party branding or transport. */
.chat-window{height:clamp(460px,calc(100dvh - 260px),700px);max-width:780px;margin:auto;display:flex;flex-direction:column;position:relative;overflow:hidden;border:1px solid #d7e6d9;border-radius:24px;background:#f4f8f1;box-shadow:0 12px 38px #254f3710}.chat-window .chat-toolbar{height:auto;display:flex;align-items:center;gap:12px;margin:0;padding:16px;background:#fff;border-bottom:1px solid #e3ece0;min-height:88px;flex-shrink:0}.chat-back{border:0;background:transparent;color:#027c2f;width:44px;height:44px;padding:0;flex-shrink:0;border-radius:50%}.chat-back span{font-size:38px;line-height:1}.chat-avatar{width:54px;height:54px;border-radius:50%;object-fit:cover;flex-shrink:0;border:2px solid #e0eddc}.chat-avatar-generic{display:grid;place-items:center;background:#e4f3df;color:#027c2f}.chat-avatar-generic svg{width:32px;height:32px;fill:none;stroke:currentColor;stroke-width:1.6;stroke-linecap:round}.chat-recipient{flex:1;min-width:0}.chat-recipient :is(h1,h2){font-size:19px;line-height:1.3;margin:0 0 5px;overflow-wrap:anywhere}.chat-recipient p{font-size:11px;color:#617569;margin:0;line-height:1.5}.chat-call{border:0;background:#ecf7e8;color:#027c2f;border-radius:14px;min-height:48px;padding:10px 14px;display:flex;align-items:center;gap:8px;font-weight:700;flex-shrink:0}.chat-call svg,.chat-send svg{width:22px;height:22px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.chat-call:hover:not(:disabled),.chat-back:hover{background:#deefda}.chat-call:disabled{opacity:.45;cursor:not-allowed}.chat-demo-note{margin:0;padding:9px 18px;text-align:center;font-size:11px;color:#675d35;line-height:1.5;background:#fff8df;flex-shrink:0}.chat-readonly{font-size:12px;line-height:1.5;margin:0;padding:12px 18px;background:#edf2eb;color:#4a6051;flex-shrink:0}.chat-sr{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}.service-messages{flex:1;min-height:80px;list-style:none;margin:0;padding:22px;display:flex;flex-direction:column;gap:14px;overflow:auto;overscroll-behavior:contain;scrollbar-width:thin;background:radial-gradient(#d6e3d155 .8px,transparent .8px) 0 0/16px 16px}.service-message{max-width:82%;padding:11px 14px 8px;border-radius:17px;min-width:150px;background:#fff;border:1px solid #e2e9de;box-shadow:0 2px 4px #284a3010}.message-own{align-self:flex-end;background:#e3f3d9;border-color:#d2e6c7;border-bottom-right-radius:4px}.message-other{align-self:flex-start;border-bottom-left-radius:4px}.message-author{display:block;font-size:11px;font-weight:700;color:#027c2f;margin-bottom:5px}.service-message p{white-space:pre-wrap;overflow-wrap:anywhere;margin:0;font-size:15px;line-height:1.55;color:#243c2c}.service-message time{display:block;text-align:right;font-size:10px;color:#62725f;margin-top:6px}.chat-empty{margin:auto;text-align:center;padding:20px 10px;color:#627461;font-size:13px}.chat-empty>span{display:grid;place-items:center;border-radius:50%;width:52px;height:52px;margin:0 auto 12px;background:#e0efda;color:#027c2f;font-size:26px}.chat-empty strong{display:block;font-size:16px;color:#385b3e}.chat-empty p{margin:8px 0 0}.chat-composer-dock{flex-shrink:0;background:#fff;border-top:1px solid #e0e9dc;padding:12px 16px 10px}.chat-quick-replies{display:flex;gap:7px;overflow:auto;padding:0 0 10px;scrollbar-width:thin}.chat-quick-replies button{font-size:12px;white-space:nowrap;min-height:36px;padding:7px 12px;border:1px solid #dce8d5;border-radius:999px;background:#f5faf0;color:#027c2f;font-weight:600}.chat-quick-replies button:hover{background:#e4f2db;border-color:#a5c29c}.service-chat-form{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:10px}.chat-input{min-width:0}.chat-input textarea{display:block;width:100%;min-height:54px;height:54px;max-height:110px;resize:vertical;border:1px solid #dbe5d7;border-radius:17px;background:#f8faf6;padding:14px 16px;font:inherit;font-size:14px;line-height:1.5}.chat-send{display:flex;align-items:center;justify-content:center;gap:9px;height:54px;min-width:110px;padding:0 18px;border-radius:17px;border:0;background:#027c2f;color:#fff;font-weight:800;box-shadow:0 3px 8px #027c2f20}.chat-send:hover{background:#027c2f}.service-chat-form .error{grid-column:1/-1;margin:0;font-size:12px}.service-chat-form .error:empty{display:none}.chat-composer-hint{margin:7px 0 0;font-size:10px;color:#657261;line-height:1.4}.chat-status{margin:5px 0 0;font-size:11px;color:#027c2f;line-height:1.4}.chat-status:empty{display:none}.service-call-demo{position:absolute;z-index:2;inset:95px 14px 95px;border:1px solid #d7e7d2;border-radius:22px;padding:20px;background:#f5fbf0;box-shadow:0 10px 36px #22442c26;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;text-align:center;overflow:auto}.service-call-demo .chat-avatar{width:64px;height:64px}.call-demo-tag{font-size:10px;letter-spacing:1.2px;color:#5b7658;font-weight:800}.service-call-demo h2{font-size:20px;margin:0}.service-call-demo p{font-size:12px;line-height:1.6;margin:0}.service-call-demo button{width:auto;min-height:44px;font-size:13px}.call-panel-open{opacity:.2}.service-chat-entry{width:auto;padding:10px 18px;min-height:44px}.history-card>.service-chat-entry{margin:4px 0 18px}.service-chat-access{display:flex;justify-content:flex-end;margin-bottom:12px}.area-history-nav{gap:10px;flex-wrap:wrap}.message-new{animation:message-in .16s ease-out}@keyframes message-in{from{opacity:.4;transform:translateY(4px)}to{opacity:1;transform:translateY(0)}}@media(prefers-reduced-motion:reduce){.message-new{animation:none}.chat-window *{scroll-behavior:auto}}@media(max-width:560px){.chat-window{height:clamp(510px,calc(100dvh - 210px),680px);border-radius:18px}.chat-window .chat-toolbar{gap:8px;padding:12px 8px}.chat-avatar{width:44px;height:44px}.chat-recipient :is(h1,h2){font-size:15px}.chat-recipient p{font-size:10px}.chat-call{min-width:44px;padding:10px}.chat-call span{display:none}.chat-back{width:34px}.chat-demo-note{font-size:10px;padding:8px 12px}.service-messages{padding:14px;gap:12px}.service-message{max-width:90%;min-width:0}.chat-composer-dock{padding:10px}.chat-send{min-width:54px;width:54px;padding:0}.chat-send span{display:none}.chat-quick-replies button{min-height:44px}.service-call-demo{inset:110px 12px 150px;padding:16px}.service-call-demo .chat-avatar{width:48px;height:48px}.service-chat-access .service-chat-entry{width:100%}}

.chat-empty>span svg{width:25px;height:25px;fill:none;stroke:currentColor;stroke-width:1.6;stroke-linejoin:round}

/* Session-local inbox: a recipient sees pending messages when returning to their area. */
.chat-unread-count{display:inline-flex;align-items:center;justify-content:center;min-width:24px;height:24px;padding:0 7px;margin-left:7px;border-radius:999px;background:#ffe277;color:#29422e;font-size:12px;font-weight:800;line-height:1;flex-shrink:0}.chat-inbox-notice{display:flex;align-items:center;gap:14px;margin:0 0 18px;padding:14px 16px;background:#f3f9ed;border:1px solid #cde0bf;border-left:4px solid #027c2f;border-radius:16px;color:#264f35}.chat-inbox-notice>div{flex:1;min-width:0}.chat-inbox-notice strong{font-size:15px}.chat-inbox-notice p{margin:4px 0 0;font-size:11px;line-height:1.6;color:#60745d;overflow-wrap:anywhere}.chat-inbox-notice>.secondary{width:auto;max-width:100%;flex:0 0 auto;min-height:44px;padding:10px 16px;font-size:13px;background:#fff;border-color:#bed2b2}.chat-inbox-notice .chat-notice-dismiss{min-width:44px;min-height:44px;width:44px;padding:0;border:0;border-radius:50%;background:transparent;color:#52684a;font-size:24px;box-shadow:none}.chat-inbox-notice .chat-notice-dismiss:hover{background:#e6f0dd}@media(max-width:560px){.chat-inbox-notice{gap:8px;padding:12px;flex-wrap:wrap}.chat-inbox-notice>div{flex-basis:calc(100% - 56px)}.chat-inbox-notice>.secondary{order:3;width:100%;margin-top:3px}.chat-inbox-notice .chat-notice-dismiss{align-self:flex-start}}

.tracking-contact-layout{display:grid;grid-template-columns:minmax(0,1fr);gap:18px;align-items:start}.tracking-contact-layout #service-inline-chat{min-width:0;width:100%;max-width:720px;margin-inline:auto}.chat-window.chat-inline{height:550px;width:100%;margin:0;max-width:none;border-radius:18px}.chat-inline .chat-toolbar{padding:12px;gap:10px}.chat-inline .chat-avatar{width:44px;height:44px;flex:0 0 44px}.chat-inline .chat-recipient :is(h1,h2){font-size:16px;line-height:1.3}.chat-inline .chat-call{min-width:44px;padding:10px}.chat-inline .chat-call svg{width:19px;height:19px}.chat-inline .chat-call>span{font-size:12px}.chat-inline .chat-recipient p{font-size:10px}.chat-inline .service-messages{padding:16px}.chat-inline .chat-composer-dock{padding:10px}.chat-inline .chat-quick-replies{padding-bottom:8px}.chat-inline .chat-quick-replies button{font-size:11px}.chat-inline .chat-send{min-width:54px;padding:12px}.chat-inline .chat-send>span{display:none}.chat-inline .chat-demo-note{padding:8px 12px;line-height:1.5}.inline-unread-hint{margin:0;padding:8px 12px;background:#fff5ce;color:#635217;font-size:11px;line-height:1.5}.chat-inline .service-call-demo{inset:100px 10px 145px}.chat-inline .service-call-demo h2{font-size:18px}@media(max-width:850px){.tracking-contact-layout{grid-template-columns:1fr}.chat-window.chat-inline{height:530px}.chat-inline .chat-send>span{display:inline}.chat-inline .chat-send{min-width:100px}}@media(max-width:480px){.chat-inline .chat-send>span{display:none}.chat-inline .chat-send{min-width:54px}.chat-inline .chat-call>span{display:none}}